Return & Exchange Policy
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CANCELLATION - No Show -POLICY
We value and respect all of our clients' time and schedules, which is why we ask to kindly call 24 hrs in advance to cancel your appointment. Failure to do so will result in 75% of services scheduled.
Late fee: If a Client is 15 minutes late or more it may affect appointment efficiency and ability to complete the desired service and may result in needing to reschedule appointment, If this is the case, there will be $ 25 rebooking fee per service missed or scheduled.
Please call in advance if they will be running late so the stylist can better assist and confirm if there is still time to complete their service and will provide the best case option.
SERVICE RE-DO & RETAIL RETURN POLICY:
We strive to offer our guests the highest level of satisfaction. If you are having challenges with your cut or color, let us know within 7 days of your visit and your stylist will be happy to correct the issue with no additional charge.
Should you make a retail purchase that you are unsatisfied with, we offer retail exchanges at full credit for 30 days from your initial purchase.
*If you have any other questions please feel free to email us at Info@saltoftheearthsalon.com. We are so excited to meet you!
What to expect day of...
Salt of the Earth is located at 486 Main Street, Warren, RI. There is plenty of public parking along Main Street, Joyce Ave, in addition to the municipal parking lot behind town hall or along the bike path.
When you arrive, we will begin with a thorough consultation. Whether it is time for a change or to enhance your current look, we will help you choose the right path for you and your lifestyle. Styling tips and tricks are always shared whether you are here for color, cut, or both. Extended styling lessons are available upon request. Once your hair plan is in place, it's time to relax and unwind.
** During your stay, please enjoy our snack bar accompanied by a cup of coffee, tea, or seasonal beverages. Feeling like you need to nurture your temple? Try one of our locally sourced juices from Bevvies Bar. Check out more of their information here.
After we perfect your look, we will conclude your appointment with recommendations for home care and when to follow up for your next service.